Terms of Service

Effective Date: March 23, 2026
Business Name: Lazy River 1 LLC dba Avendelle at Lazy River
Website: https://www.avendellelazyriver.com
Contact Email: garren.washington@avendelle.com
Phone: 919-917-7992

1. Acceptance of Terms

By accessing or using the website and services of Lazy River 1 LLC dba Avendelle at Lazy River, you agree to be bound by these Terms of Service. If you do not agree, you should not use our website or services.

2. Services Provided

Lazy River 1 LLC dba Avendelle at Lazy River provides assisted living, residential care, and related support services. Information on this website is for general informational purposes and does not constitute medical or legal advice.

Admission to our facility is subject to evaluation, availability, and execution of a separate residency agreement.

3. Use of Website

You agree to use this website only for lawful purposes. You may not:

• Submit false or misleading information
• Attempt to gain unauthorized access to systems
• Interfere with website functionality
• Use the website in violation of any laws or regulations

4. Communications Consent (A2P / SMS Terms)

By providing your contact information through our website, forms, or other communication channels, you expressly consent to receive communications from Lazy River 1 LLC dba Avendelle at Lazy River, including:

• Phone calls
• Emails
• Text messages (SMS/MMS)

These communications may include:

• Responses to inquiries
• Appointment confirmations and reminders
• Service-related updates
• Follow-ups regarding residency or care

Message Frequency

Message frequency may vary based on your interaction with us.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier.

Opt-Out

You may opt out of SMS communications at any time by replying:

STOP

You will receive a confirmation message, and no further messages will be sent unless you opt back in.

Help

For assistance, reply:

HELP

or contact us at 919-917-7992.

Consent Not Required

Consent to receive communications is not a condition of purchase or admission.

5. User Responsibilities

You agree that any information you provide is accurate and complete. You are responsible for maintaining the confidentiality of any information you submit.

6. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it here:         https://www.avendellelazyriver.com/terms-of-service/

7. Healthcare Disclaimer

Lazy River 1 LLC dba Avendelle at Lazy River provides residential care services but does not replace medical care provided by licensed healthcare professionals.

Any health-related information provided through the website or communications is for informational purposes only and should not be relied upon as medical advice.

8. HIPAA and Sensitive Information

We take reasonable steps to protect sensitive and health-related information in accordance with applicable laws, including HIPAA where applicable.

However, you acknowledge that:

• Standard website forms, email, and SMS messaging are not always secure
• You should avoid submitting highly sensitive medical information through unsecured channels

9. Third-Party Services

We may use third-party platforms (such as communication tools, CRM systems, and analytics providers) to operate our business. We are not responsible for the policies or practices of third-party services.

10. Limitation of Liability

To the fullest extent permitted by law, Lazy River 1 LLC dba Avendelle at Lazy River shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use of the website
• Communication delays or failures
• Errors or omissions in content

11. Indemnification

You agree to indemnify and hold harmless Lazy River 1 LLC dba Avendelle at Lazy River, its owners, employees, and affiliates from any claims or damages resulting from your use of the website or violation of these Terms.

12. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.

13. Governing Law

These Terms shall be governed by the laws of the State of North Carolina, without regard to conflict of law principles.

14. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

LazyRiver 1 LLC dba Avendelle at Lazy River is not responsible for any delays, failures, or errors in the transmission or delivery of SMS or MMS messages. Message delivery is subject to effective transmission by your mobile carrier and may be affected by factors outside our control, including but not limited to:

• Network outages or service disruptions
• Mobile carrier limitations
• Device compatibility issues
• Incorrect or inactive phone numbers

We do not guarantee that messages will be delivered in a timely manner or at all.

15. Age Restriction (18+)

This website and our services are intended for use by individuals who are at least 18 years of age.

By using this website, submitting any forms, or consenting to receive communications (including SMS/text messages), you represent and warrant that you are 18 years of age or older.

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that information has been collected from a person under 18, we will take appropriate steps to delete such information.

If you believe that a minor has provided us with personal information, please contact us immediately at garren.washington@avendelle.com, and we will promptly investigate and remove the information as required.

16. Contact Information

If you have questions about these Terms, please contact:

Lazy River 1 LLC dba Avendelle at Lazy River
2268 Lazy River Drive
Raleigh NC 27610
919-917-7992
garren.washington@avendelle.com